Smart Chatbots
There is a lot of information about your business. Some of that is in your head, some of it is in documents somewhere on your laptop - never to see the light of day.
But this information is powerful. If you take it out of your head, and into a repository, it can be used for so much.
It can be used to field customer inquiries. You can give your customers a better option than sending you an email - you (or your system) can answer them on the spot.
Converting more leads to clients. You don't need to staff a full customer support team, if 60% of inquiries can be managed by an automation.
And what about all those employee requests? It can help that too. With a central knowledge base, employees can self-serve to find the information they need.. rather than coming to you.